LG: Lifes Good? Dont think so

fredriksam · Post by **fredriksam** » Thu Jan 04, 2007 11:33 am

About 2 months ago i bought a LG tromm washing machine. It looks nice and washes big loads. However on the first load i noticed something was wrong.

It says quiet operation on the machine which is true during the wash. On the spin however, the machine sounds like its going to pieces. It stands still and everything but that NOISE AAARGGH!!!!!!!!! Also when starting the machine, it takes forever to get going, like 5 minutes or something.

Our neighbours really hate when we use it even if its on day time. I thought it was going to disappear over the time. Not so i,m afraid. Instead the noise has been worse and worse, until i on wendseday (yesterday) called the serviceman.

Luckily he could come next day (today). Checking out the machine, then saying that the drum is totally loose and that the micro computer has "problems". But he cannot repair it. Why not?

Simply because LG only use "certified" repair people to their machines. The serviceman knew it was a LG that was faulty so it seems strange.

Then he says the machine really should be replaced instead of repaired. Fine i says. But theres a catch; i have to send the buy receipt to LG, then they send someone over checking the machine, sending report to LG, THEN deciding what should be done.

Normally the store can make the decisions of replacing or not, except for LG products. And it doesnt tell its so on the paper.

If someone asks if LG is good is say NO.

Kirk Hammett · Post by **Kirk Hammett** » Fri Jan 05, 2007 12:13 am

LG is stupid. Because the advert annoys me

Hahaha!

fredriksam · Post by **fredriksam** » Mon Jan 08, 2007 3:12 am

I have now bought another machine from AEG instead of dealing with LG crappy customer service. The AEG is really great. Very silent, so now my neighbours can let their ears take a rest.

The Lg machine i throwed away at our local dumpster. Surely theres gonna be some "collector" from Poland getting it, but i dont care about that. (i live pretty close to where the Poland ferry goes)

Kaebora · Post by **Kaebora** » Mon Jan 08, 2007 6:32 pm

The title of the thread made me think it was a beacon call for Emo kids. Heh!

It's always good to buy from companies that have a good customer service history. Typically the more wealthy companies invest more into their customer care. I'm not to knowlageable about washing machine makers, but I'm sure it's the same as any other industry. You typically get what you pay for. The companies that make less money are tightwads. This is the reason I have boycotted Capcom products from my life. Their Customer Service is a joke.

I work as a Customer Service Rep at JC Penny's callcenter in New Mexico. I know what to expect from a company. In your case, they are advertising repair services which is only a half-truth. They make something sound like it's covered when it's, in reality, just a few extra words to sell their product faster. Personally, I would never want to work for a company that screws its customers due to a budget.

Figarou · Post by **Figarou** » Tue Jan 09, 2007 3:08 am

Hmmmm.... LG may not be as great as the others. (Like Sony..Panasonic...ETC)

But they do have one product that caught my attention.

A Blu-Ray/HD-DVD combo player!!!

http://www.cepro.com/news/editorial/16825.html

Kirk Hammett · Post by **Kirk Hammett** » Tue Jan 09, 2007 3:41 am

Figarou wrote:Hmmmm.... LG may not be as great as the others. (Like Sony..Panasonic...ETC)

But they do have one product that caught my attention.

A Blu-Ray/HD-DVD combo player!!!

http://www.cepro.com/news/editorial/16825.html

So...so what does it do? Plays every format?

I'm not too good at technology sometimes. I try my hardest, but I still have an old colourless phone (Which I actually prefer thank you very much! haha!).

Figarou · Post by **Figarou** » Tue Jan 09, 2007 3:52 am

Kirk Hammett wrote:
Figarou wrote:Hmmmm.... LG may not be as great as the others. (Like Sony..Panasonic...ETC)

But they do have one product that caught my attention.

A Blu-Ray/HD-DVD combo player!!!

http://www.cepro.com/news/editorial/16825.html
So...so what does it do? Plays every format?

Almost.

Formats supported by the player include MPEG-2, VC-1, H.264 video, MPEG1/2 audio, Dolby Digital, Dolby Digital+, DTS and DTS-HD audio.

I'm still not going to get one just yet. The 1st generation HD-DVD/Blu-Ray player has HDMI 1.1 The latest has HDMI 1.3......the new recievers are coming about as well. It should have DTS HD and Dolby TrueHD.

Must wait a bit longer.