I HATE COMCAST!

Anubis · Post by **Anubis** » Fri May 04, 2007 6:14 pm

I hate comcast's Internet service!

They pull the plug on people who they think use the Internet too much. Cause of that my mom is now all paranoid about our service being revoked, since her business is Internet based and needs it so we wont end up on the street. There fore killing my chances of getting xbox live, she yells at me if she catches me streaming video.

Also some times it's high speed is so slow it might as well be dial up! They are slow to fix any problem that arises. My family is waiting for them to replace a faulty cable for over a month!

Also about three times a month, both the cable and Internet goes out for hours on end!

I'm so sick of their piss a** customer service!

*Takes a deep breath*

Now I'm done, i just needed to vent

I feel better now

Timber-WoIf · Post by **Timber-WoIf** » Fri May 04, 2007 8:47 pm

heh. thats too bad. xbox live is teh awesomeness

*nagowteena* · Post by ***nagowteena*** » Fri May 04, 2007 8:59 pm

True that.

Shadow Wulf · Post by **Shadow Wulf** » Fri May 04, 2007 9:41 pm

Man that sucks, my dad wouldnt stand for that kind of internet service. I really hope that you will get better ISP, Roadrunner is doing wonders for me.

darkest wolf · Post by **darkest wolf** » Fri May 04, 2007 9:41 pm

I see...yeah Comcast goes out on me sometimes too...

Kaebora · Post by **Kaebora** » Fri May 04, 2007 9:50 pm

I doubt that Comcast will pull someone's internet if they "use it too much". My father is Comcast's sales manager for the state of New Mexico. I asked him this question, and here's what he told me.

Comcast's internet use policy prohibits using the service for running servers for web hosting and constant file transfers. They recommend the use of third party remote servers for those purposes. It is true that Comcast can and will disconnect the internet for people that overuse the service, but it is to prevent this rule from being broken. My household uses the internet on a daily basis for several hours a day. I use XBox Live for at least one hour a day. This brings us nowhere near the maximum. In fact, my dad tells me they only had to disconnect one person in the entire state in the last two years, because he WAS doing insane amounts of data transfer from a home based server. It taks a LOT of constant data transfers to make a disconnect happen.

Therefore, unless your mom is illegally running a home-based internet server, there will be no disconnection.

My own personal web hosting and email is done through http://www.surpasshosting.com, and not from a home owned server. Therefore, when you access my website, the transfer rate is only going to the remote Surpass Hosting server and not through my Comcast home internet. There are some top rate T1 companies that will allow home operated servers, but all cable companies do not provide that.

As for connection stability, it is based on the fact that Cable internet is shared with other households (through area "Nodes"). If there are a lot of people using the internet at the same time in your area, the internet can slow down. This is true for any internet provider, but the cable line is used more constantly by more than just internet access. So, slowdowns are more common. It's great for XBox Live, but if I ran a home buisness, I'd go for SDSL (Symetrical DSL) for higher upload speeds.